Report 10

The 10 questions people ask AI before hiring an injury lawyer.

Published by KKV Labs LLC. First published 16 Sep 2026, last updated 16 Sep 2026.

The 10 questions people ask AI before they call a lawyer, unchanged in every city, so a city checked today and the same city checked in 90 days are measured the same way. Google AI Mode has already been asked who the best personal injury lawyer is in all 60 of these cities for the Law Firm AI Visibility Index, and every single one came back with at least 3 names.

See exactly who AI recommends in your city today, and whether you are on the list.
Book a free AI strategy call
We walk you through how we get your business recommended by AI in 90 days.

Short answer

Ten questions, not one. A firm that Google AI Mode names for the best personal injury lawyer in its city can still be missing from the other nine, because half of these questions are not about injury work at all, and the injury questions themselves split by the kind of accident.

Family law, divorce, estate planning and criminal defense questions are answered from a different part of a firm's site than a car accident question, if the firm even does that work. Inside personal injury, a truck accident question and a dog bite question are answered from different practice area pages, and the numbers show that gap is real: truck accident work is stated on 93 percent of the sites Google AI Mode named against 73 percent of the rest, and dog bite work runs 68 versus 44.

That is why the guarantee is written against 10 agreed questions rather than one. Being named once, for the general injury question, is luck, and in this category it is common luck: every city in the index returned at least three names. Being named across most of the ten, including the practice areas and the proof a client actually looks for, is a position that can be checked and re-checked.

Your law firm result

From this report, answers captured September 11, 2026.

60 of 60

Cities where the answer is still open

No single law firm owns the AI answer there yet

5

Law firms named in the average city answer

Everyone the answer leaves out is invisible to that buyer

701

Law firms screened

Websites read by machine across 60 US cities

Compare the best AI SEO agencies for law firms

The library

The ten, and what each one is testing.

Questions are exactly the ten already published on the law firms hub. Wording is unchanged; [city] is the market being checked. The Law Firm AI Visibility Index only captured the personal injury question, so five of the ten below, the ones outside personal injury, say plainly that no observed example is sourced rather than inventing one.

The Law Firm AI Visibility Index reports what the first of these ten answered, city by city.

  1. 01

    Who is the best DUI lawyer in [city]?

    Testing: A practice area outside personal injury

    Where the answer is pulled from: Criminal defense pages naming DUI specifically.

    Observed example: Not sourced. The Law Firm AI Visibility Index only captured the personal injury question, so no DUI-specific AI Mode answer exists in this repo.

  2. 02

    I need a family lawyer in [city] for a custody case. Who should I call?

    Testing: A practice area outside personal injury

    Where the answer is pulled from: Family law pages naming custody specifically.

    Observed example: Not sourced, for the same reason.

  3. 03

    How much does a divorce lawyer cost in [city]?

    Testing: Price, in a practice area outside personal injury

    Where the answer is pulled from: A fee page or a stated retainer.

    Observed example: Not sourced. No file read for this draft states a fee for any practice area; the personal injury findings note that a fees or contingency page is linked on only 3 percent of the 685 sites counted, and the personal injury business model runs on contingency rather than a fee, which is a different answer to a different question than the divorce one asks.

  4. 04

    Which personal injury lawyer in [city] takes cases on contingency?

    Testing: Fee structure

    Where the answer is pulled from: A stated no fee unless we win or contingency claim. 43 percent of the 685 sites counted state it, and the claim separates named firms from unnamed ones, 53 versus 39 percent.

    Observed example: In Akron, OH, Google AI Mode's own opening line for this question states that all reputable personal injury attorneys in Ohio work on a contingency fee basis, typically around 33.3 percent to 40 percent, meaning you pay nothing unless they recover money for you, before naming Slater and Zurz LLP, Buckeye Law Group and Kisling, Nestico and Redick (tools/aimode-law-firms/akron-oh.txt).

  5. 05

    Who is a good estate planning attorney near [city]?

    Testing: A practice area outside personal injury

    Where the answer is pulled from: Estate planning or wills and trusts pages.

    Observed example: Not sourced, for the same reason as questions 1 and 2.

  6. 06

    Is there a law firm in [city] that offers a free consultation?

    Testing: A specific offer

    Where the answer is pulled from: The words free consultation or case review on the homepage. 82 percent of the 685 sites counted state it, and the claim separates named firms from unnamed ones, 93 versus 78 percent.

    Observed example: In Spokane, WA, The Advocates Injury Attorneys' answer entry is described as offering free virtual consultations as part of its dedicated team approach (tools/aimode-law-firms/spokane-wa.txt).

  7. 07

    Which [city] attorney handles employment disputes?

    Testing: A practice area only partly overlapping personal injury

    Where the answer is pulled from: Employment law pages.

    Observed example: In Akron, OH, Google AI Mode's personal injury answer names Linnen Co., L.P.A., describing attorney Jay Linnen as covering personal injury and employment discrimination in the same line (tools/aimode-law-firms/akron-oh.txt). Employment discrimination is adjacent to, but not the same claim as, employment disputes, and no file read for this draft answers the broader employment question directly.

  8. 08

    Who is the best criminal defense lawyer in [city]?

    Testing: A practice area outside personal injury

    Where the answer is pulled from: Criminal defense pages.

    Observed example: Not sourced, for the same reason as questions 1, 2 and 5.

  9. 09

    I was hurt in a car accident in [city]. Which lawyer do I talk to first?

    Testing: The single most common injury type

    Where the answer is pulled from: Car or auto accident work stated on the homepage. This is stated on 88 percent of the 685 sites counted, and it separates named firms from unnamed ones, 97 versus 84 percent.

    Observed example: In Cincinnati, OH, Gile Injury Law's answer entry describes a decade-long focus on car accidents and personal injuries (tools/aimode-law-firms/cincinnati-oh.txt).

  10. 10

    Which law firm in [city] has Spanish speaking staff?

    Testing: Language access

    Where the answer is pulled from: Bilingual or Spanish language stated on the homepage. 20 percent of the 685 sites counted state it, and it separates named firms from unnamed ones, 23 versus 19 percent.

    Observed example: In Durham, NC, Hyland, Padilla and Fowler PLLC's answer entry states the firm has 40 million dollars or more recovered since 1999 and is bilingual (tools/aimode-law-firms/durham-nc.txt).

Get your law firm recommended by AI in 90 days.

Book a free AI strategy call

The pattern

Why one name is luck.

There is no empty city in this market. Google AI Mode named at least three personal injury firms in every single one of the 60 cities checked, a median of 5 per city. For a personal injury firm the risk is not that the AI has no answer yet. It is that the AI already has five other names in the answer, and the job is displacement, not discovery.

Being listed in a directory is worth close to nothing; being singled out for one kind of case is worth a great deal. Avvo appears on 16 percent of named firms' sites and 14 percent of the rest, Justia on 7 percent of both, and FindLaw actually runs backwards, 5 versus 8. But truck accident work stated in writing separates named from unnamed 93 to 73, wrongful death 93 to 75, motorcycle 90 to 68, dog bite 68 to 44. A firm can carry every directory badge in the category and still lose the dog bite question to a smaller firm that simply wrote a dog bite page.

The same logic explains why this report's own scope is limited. Nine of the ten questions published on the law firms hub touch practice areas this index never asked about: DUI, custody, divorce, estate planning, criminal defense. A firm named for personal injury five times over could be entirely unnamed for a custody question, because custody is answered from a family law page the firm may not even have. One name, in one practice area, in one city, is never the whole picture, which is the same reason the guarantee runs against ten questions instead of one.

What we do for law firms

Cite this report

KKV Labs (2026). 10 questions people ask AI before hiring an injury lawyer, September 2026 edition. KKV Labs LLC. https://www.kkvlabs.com/research/what-clients-ask-ai-injury-lawyers

GitHub: dataset and crawl code. Licence: CC BY 4.0.

Sources

Every percentage and every observed example on this page traces to one of these files.

  • kkvlabs-outreach/research/LAW-FIRMS-INDEX-FINDINGS-2026-09-11.md (all percentages, counts, headline findings)
  • src/app/industries-content.ts, slug "law-firms", field prompts (the exact 10 questions)
  • tools/aimode-law-firms/akron-oh.txt
  • tools/aimode-law-firms/spokane-wa.txt
  • tools/aimode-law-firms/cincinnati-oh.txt
  • tools/aimode-law-firms/durham-nc.txt

GitHub: dataset and crawl code. Licence: CC BY 4.0.

Questions

What people ask about this data.

Where does this data come from?
From our own screening, run the same way for every report. We ask Google AI Mode best personal injury lawyer in [city] in each city from a fresh logged out session, then we open the firms it names, one by one, and read their homepages. The Law Firm AI Visibility Index has crawled 875 sites and read 709 of them (685 counted after a relevance check), across 60 cities, with 297 firms named. Nothing is bought, licensed or estimated.
Can I cite these numbers?
Yes, free of charge. Name KKV Labs as the source and link to the report page so your reader can see the date and the method.
Is a firm named in the answer better than one that is not?
No, and we do not say that anywhere. The lists are a dated snapshot of what one AI answer said on one day. They are not rankings, not endorsements, and not a judgement about any firm's work.
Why do five of these ten questions say not sourced instead of an example?
Because the AI Mode captures behind this index only asked best personal injury lawyer, never DUI, custody, divorce, estate planning or criminal defense. We would rather tell you a question is not yet checked than invent an answer for it.

Your law firm result

From this report, answers captured September 11, 2026.

60 of 60

Cities where the answer is still open

No single law firm owns the AI answer there yet

5

Law firms named in the average city answer

Everyone the answer leaves out is invisible to that buyer

701

Law firms screened

Websites read by machine across 60 US cities

Compare the best AI SEO agencies for law firms

Next step

Get your law firm recommended by AI in 90 days.

We run the 10 questions your customers ask ChatGPT, Perplexity and Google AI Mode in your city and show you who gets named today. Then we fix the pages, listings and answers that decide it.

$1,000 a month, 3-month minimum as it takes time to show results. If AI is not naming you by day 90, you get every dollar back.

Book a free AI strategy call

One business per industry per city. Founder led. Dated proof every 30 days.