Report 16

The 10 questions business owners ask AI before hiring a CPA.

Published by KKV Labs LLC. First published 4 Oct 2026, last updated 4 Oct 2026.

The 10 questions small business owners ask AI before they hire an accountant. The words stay the same in every city, so a check today and a check in 90 days line up. On October 4, 2026 we asked all ten in Google AI Mode for Abilene, Texas.

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Short answer

Business owners ask about price, S corp returns, back taxes, payroll, bookkeeping for their trade and whether a firm is taking new clients. Each answer is drawn from a different page, so a firm can be named for one question and missing from the next.

The biggest gap in our crawl is not a service at all. Of the 307 CPA firm homepages we read on October 2, 2026, any structured data at all is on 62% of the sites AI named and 18% of the rest. A price of any kind is on 2%.

That is why our guarantee is counted over 10 agreed questions, not one. Being named once can be luck. Being named across most of the ten is a position you can check every month.

Your HVAC company result

From this report, answers captured September 8, 2026.

60 of 60

Cities where the answer is still open

No single HVAC company owns the AI answer there yet

5

HVAC companies named in the average city answer

Everyone the answer leaves out is invisible to that buyer

502

HVAC companies screened

Websites read by machine across 60 US cities

The library

The ten, and what each one is testing.

These are the ten questions printed on our accountants page, word for word. [city] is the town being checked. On October 4, 2026 we asked all ten in Google AI Mode with the town set to Abilene, Texas, and each one shows how that answer opened and which firms it put on cards.

The Accountant AI Visibility Index lists who the answer named for the best CPA firm, city by city.

  1. 01

    Who is a good CPA for small business taxes in [city]?

    Testing: The main question

    Where the answer is pulled from: Business tax returns named as a service. Only 19% of the 307 homepages say it: 31% of the sites AI named and 15% of the rest.

    Observed example: Asked in Abilene, Texas on October 4, 2026. The answer opened: "Condley and Company, L.L.P., Fullerton & Associates PLLC, and Wolfe And Company, P.C. are among the top-rated CPAs for small business taxes in Abilene, Texas. These firms specialize in handling corporate, LLC, and partnership tax structures while providing year-round strategic planning." It showed place cards for 5 businesses: Condley and Company, L.L.P.; Fullerton & Associates PLLC; Wolfe And Company, P.C.; Borden Duffel PC; and Randy L Crews CPA PLLC.

  2. 02

    How much does a CPA charge for a small business tax return in [city]?

    Testing: Price

    Where the answer is pulled from: A fee range on the site. 2% show a price of any kind: 8% of the sites AI named and 0% of the rest. 0% state a fixed fee or monthly package.

    Observed example: Asked in Abilene, Texas on October 4, 2026. The answer opened: "In Abilene, Texas, a CPA typically charges between $200 and $2,500+ to prepare a small business tax return. Your exact cost will depend heavily on your business entity type, the volume of transactions, and how organized your financial records are." No place cards were shown.

  3. 03

    Do I need a CPA or a bookkeeper in [city]?

    Testing: Advice before choosing

    Where the answer is pulled from: A plain answer in a question block. 43% have one on the homepage: 45% of the sites AI named and 43% of the rest. 54% offer bookkeeping.

    Observed example: Asked in Abilene, Texas on October 4, 2026. The answer opened: "Whether you need a CPA or a bookkeeper in Abilene, Texas depends on your business's current stage and goals: bookkeepers manage daily transactions, while CPAs handle high-level strategy, tax compliance, and IRS representation. If you need regular invoicing and payroll tracking, hire a bookkeeper; if you need to file complex business taxes, structure a new LLC, or audit your financials, you need a CPA." No place cards were shown.

  4. 04

    Which accountant in [city] handles S corp returns?

    Testing: One kind of return

    Where the answer is pulled from: Business returns and entity work named on the site. The crawl did not look for S corp by name. Business formation or entity selection is on 33%, and it runs backwards: 26% of the sites AI named and 35% of the rest.

    Observed example: Asked in Abilene, Texas on October 4, 2026. The answer opened: "Several highly rated certified public accountants (CPAs) and accounting firms in Abilene, Texas specialize in corporate tax preparation and handle S corporation returns (Form 1120-S) along with associated K-1 distributions." It showed place cards for 4 businesses: Wolfe and Company, P.C.; Condley and Company, L.L.P.; Randy L Crews CPA PLLC; and Burchell, Denson & Morrison, P.C.

  5. 05

    Who can help with back taxes and IRS notices in [city]?

    Testing: A problem, not a service

    Where the answer is pulled from: A page about IRS problems. 30% name them, and it runs backwards: 26% of the sites AI named and 31% of the rest. Only 3% state IRS representation rights.

    Observed example: Asked in Abilene, Texas on October 4, 2026. The answer opened: "If you are dealing with back taxes, unfiled returns, or intimidating IRS letters in Abilene, Texas, you have several local options depending on the severity of your situation. You can choose between specialized tax defense attorneys, local CPA firms that focus on IRS resolution, or major tax services with dedicated resolution departments." It showed place cards for 5 businesses: Kennedy Tax Solutions; AndersonClements, PLLC; Fullerton & Associates PLLC; Jackson Hewitt Tax Service (S. 14th St); and H&R Block (S. 14th St).

  6. 06

    Which firm in [city] does payroll for a small business?

    Testing: An ongoing service

    Where the answer is pulled from: Payroll named as a service. 66% say it, and the two groups are level: 66% of the sites AI named and 66% of the rest.

    Observed example: Asked in Abilene, Texas on October 4, 2026. The answer opened: "There are several reputable local firms in Abilene, Texas that specialize in handling payroll processing, tax compliance, and general human resource support for small businesses." It showed place cards for 6 businesses: Action Professional Outsourcing (APO); Allied Employer Group; Kingdom Bookkeeping & Business Services, LLC; The Gap ProAdvisors; Wolfe & Company, P.C.; and Fullerton & Associates PLLC.

  7. 07

    Who does bookkeeping for contractors in [city]?

    Testing: One kind of client

    Where the answer is pulled from: A page for that trade. Only 6% name construction or contractor clients: 12% of the sites AI named and 4% of the rest.

    Observed example: Asked in Abilene, Texas on October 4, 2026. The answer opened: "If you need professional financial management for a trade or general contracting business in the Key City, several local firms specialize in construction bookkeeping, job costing, and subcontractor tracking." It showed place cards for 4 businesses: Big Country Bookkeeping, LLC; Kingdom Bookkeeping & Business Services, LLC; Condley and Company, L.L.P.; and Priority Bookkeeping.

  8. 08

    I just started an LLC in [city]. Which accountant should I talk to?

    Testing: A new business

    Where the answer is pulled from: A page for new businesses. 33% name business formation. A free consultation is offered on 28%, and it runs backwards: 22% of the sites AI named and 30% of the rest.

    Observed example: Asked in Abilene, Texas on October 4, 2026. The answer opened: "Congratulations on launching your new business! To protect your newly formed LLC in Abilene, Texas, you should prioritize local CPA firms that specialize specifically in small business tax strategy, corporate structuring, and corporate compliance rather than general individual tax filers." It showed place cards for 4 businesses: Wolfe and Company, P.C.; Condley and Company, L.L.P.; Fullerton & Associates PLLC; and Jerry Love & Block Advisors.

  9. 09

    Which CPA in [city] works with real estate investors?

    Testing: One kind of client

    Where the answer is pulled from: Real estate investors named as clients. Only 2% of homepages do: 2% of the sites AI named and 2% of the rest.

    Observed example: Asked in Abilene, Texas on October 4, 2026. The answer opened: "While there are no specialized real estate-only CPA boutique firms physically headquartered exclusively in Abilene, several prominent local accounting firms and specialized Texas real estate practitioners provide full-scale accounting, entity structuring, and tax strategies tailored for real estate portfolios." It showed place cards for 3 businesses: Condley & Company, L.L.P.; Fullerton & Associates PLLC; and Kohutek and Company, PC.

  10. 10

    Is there an accountant in [city] taking new clients before the deadline?

    Testing: Room right now

    Where the answer is pulled from: Words that say new clients are welcome, or a way to book. Only 1% say they are taking new clients. 41% have an online booking route: 49% of the sites AI named and 39% of the rest.

    Observed example: Asked in Abilene, Texas on October 4, 2026. The answer opened: "Several accounting and CPA firms in Abilene, Texas are available to handle tax deadlines, though availability right before a deadline can change quickly. I recommend calling them immediately to see who has an open slot for a new client onboarding." It showed place cards for 5 businesses: Jerry Love CPA; KP Accounting; Borden Duffel PC; Wolfe And Company, P.C.; and Abilene Bookkeeping & Tax Services.

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The pattern

Why one name is luck.

Google AI Mode named at least 3 firms in every one of the 31 cities we checked, and 5.6 on average. In Abilene, the same handful of firms appeared across the ten answers, joined by a payroll company here and a bookkeeper there, depending on the question.

Credentials do not split the groups. CPA is stated on 86% of named sites and 84% of the rest. AICPA membership is 11% against 7%.

What splits them is how readable the site is. Any structured data is 62% against 18%, and AccountingService schema 15% against 2%. The middle named homepage has 575 words and the middle of the rest 461. This is a count from one day, not a cause. It shows that each question reads its own page.

What we do for accountants

Cite this report

KKV Labs (2026). The 10 questions business owners ask AI before hiring a CPA, October 2026 edition. KKV Labs LLC. https://www.kkvlabs.com/research/what-business-owners-ask-ai-accountants

GitHub: dataset and crawl code. Licence: CC BY 4.0.

Sources

Every percentage and every observed example on this page traces to one of these files.

  • Our Google AI Mode run across 31 cities, October 2, 2026 (names per city)
  • Google AI Mode answers to the ten questions on this page, asked word for word on October 4, 2026 (every observed example)
  • Our homepage crawl, October 2, 2026 (every share on this page, and the split between sites AI named and the rest)
  • The 10 buyer questions published on our accountants page (the exact questions)

GitHub: dataset and crawl code. Licence: CC BY 4.0.

Questions

What people ask about this data.

Where do these accounting numbers come from?
Two of our own runs. On October 2, 2026 we asked Google AI Mode for the best CPA firm in 31 US cities and saved the names. On October 2, 2026 we tried 340 firm homepages and read 307. Every share here is counted from those files.
Where do the observed examples come from?
Each of the ten questions was asked word for word in Google AI Mode on October 4, 2026, logged out, with the town set to Abilene, Texas. The example quotes how the answer opened and lists the place cards it showed. That is one town on one day, not tax advice.
Can I quote these numbers?
Yes, free. Name KKV Labs as the source and link this page, so the dates travel with the numbers.
Is a firm that gets named a better firm?
No. The names are what one AI answer said on one day. That is not a ranking, and it is not a view on anyone's work.

Your HVAC company result

From this report, answers captured September 8, 2026.

60 of 60

Cities where the answer is still open

No single HVAC company owns the AI answer there yet

5

HVAC companies named in the average city answer

Everyone the answer leaves out is invisible to that buyer

502

HVAC companies screened

Websites read by machine across 60 US cities

Next step

Get your HVAC company recommended by AI in 90 days.

We run the 10 questions your customers ask ChatGPT, Perplexity and Google AI Mode in your city and show you who gets named today. Then we fix the pages, listings and answers that decide it.

$1,000 a month, 3-month minimum as it takes time to show results. If AI is not naming you by day 90, you get every dollar back.

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One business per industry per city. Founder led. Dated proof every 30 days.